EVERYTHING YOU NEED TO KNOW BEFORE ATTENDING A HUTTO ISD ATHLETICS EVENT


Welcome to HIPPO NATION!

Whether you're a fan of Hutto, a visiting supporter, a student, a parent, or a first-time guest, our goal is to ensure your experience at Hutto ISD athletic events is safe, welcoming, and enjoyable. Use this guide to help you plan your visit, purchase tickets, review venue policies, and understand what to expect before you arrive.


QUICK GAMEDAY GUIDE

TICKETS

Purchase event tickets online before arriving at the HomeTown Ticketing website.

PARKING & ARRIVAL

Review parking, entrances, and event-specific arrival information before leaving home.

CLEAR BAG POLICY

A clear bag policy is enforced at all Hutto ISD athletic venues.

PROHIBITED ITEMS

Know what may - and what may not - be brought into Hutto ISD athletic venues.

ACCESSIBILITY

Learn about ADA seating, service animals, and accessibility assistance.

WEATHER

Check current weather conditions and know what to expect during weather delays.

WATCH LIVE

Can't make the game? Visit the Hippos Sports Network for available broadcasts.


KNOW BEFORE YOU GO

Help us make your entry as quick and easy as possible.

  • Purchase your tickets online before arriving. Tickets are not sold at the gate.
  • Have your digital ticket open and ready before reaching the entrance.
  • A Clear Bag Policy is enforced at all Hutto ISD athletic venues.
  • All bags are subject to inspection.
  • Outside food and beverages are prohibited.
  • Hutto ISD concession stands are cashless. Debit and major credit cards are accepted.
  • Students in Kindergarten through 8th grade must attend with a parent or legal guardian and remain with that adult throughout the event.
  • Hutto ISD students must have their district-issued student badge/ID for entry.
  • Children 4 years old and younger are admitted free and do not require a ticket.
  • Re-entry is not permitted after a ticket has been scanned.
  • Doors generally open 30 minutes before the scheduled start of an event.
  • Review parking, venue, weather, and prohibited-item information before arriving.
  • TICKET SALES ARE FINAL: All Hutto ISD Athletic ticket sales are non-refundable and non-exchangeable. Please verify the event, date, and ticket quantity before completing your purchase.

Arrive early! Have your tickets ready! Travel light and enjoy the game!


TICKETS & ADMISSION

Hutto ISD athletic event tickets are sold digitally through HomeTown Ticketing. Visit their website or download the HomeTown Fan app for easy and convenient access.

PURCHASING TICKETS

Tickets for Hutto High School and Middle School athletic events must be purchased online. Tickets are not sold at the gate. We strongly recommend purchasing tickets before arriving at the venue to help reduce wait times and expedite entry.

TICKET POLICIES

  • All attendees age 5 and older must have a valid ticket unless otherwise authorised by Hutto ISD.
  • Children 4 and younger are admitted free.
  • Once a ticket has been scanned, re-entry is not permitted.
  • A new ticket must be purchased to re-enter when tickets remain available.

REFUND & EXCHANGE POLICY

  • All ticket sales are final.
  • Tickets purchased for Hutto ISD athletic events are non-refundable and non-exchangeable. Please verify the event, date, location, and number of tickets before completing your purchase.  
  • Refunds or exchanges will not be provided because of scheduling conflicts, inability to attend, accidental purchases, duplicate purchases, or tickets purchased for the incorrect event.
  • Refunds may be provided only in limited circumstances, including an event cancellation, rainout before the event begins, or a venue change outside Hutto ISD.

EVENT CANCELLATIONS OR CHANGES

  • If an event is cancelled and will not be rescheduled, Hutto ISD may authorize refunds to the original purchaser.  Refund procedures and eligibility will be communicated to the ticket holders when applicable.  
  • Event postponements, weather delays, scheduling changes, or rescheduled events do not automatically qualify for a refund. Tickets will generally remain valid for the rescheduled event unless otherwise communicated by Hutto ISD Athletics.
  • By purchasing a ticket, the purchaser acknowledges and agrees to the Hutto ISD Athletic Refund & Exchange Policy.

HUTTO ISD STUDENTS

Hutto ISD students must present their district-issued student badge/ID when entering athletic events.

TOURNAMENTS

All tournament tickets are sold online through HomeTown Ticketing.

  • Discounts are not available for tournament events.
  • Accepted passes vary by event.
  • Check the specific event ticket page for accepted passes and admission information.


HUTTO SENIOR GOLD CARD

The Hutto ISD Senior Gold Card is available to qualifying Hutto ISD residents age 55 and older and retired Hutto ISD employees. The Hutto ISD Gold Card provides complimentary general admission to Hutto ISD regular-season athletic events.

PLEASE NOTE

The Hutto ISD Senior Gold Card:

  • Is valid for Hutto ISD regular-season events.
  • Is not valid for UIL Playoffs or tournaments hosted by Hutto ISD.
  • Is not valid at athletic events hosted by other school districts or venues.

Hutto ISD Senior Gold Cards may be obtained through the Hutto ISD Athletic Office located inside the Kile G. West Memorial Athletic Field House. Qualifying residents must present a valid government-issued ID and proof of residency.


DOORS & ENTRY

Doors generally open 30 minutes before the scheduled start for athletic events. Opening times are subject to change based on the event. Check your ticket and event information for specific gate-opening times.

To help expedite entry:

  • Purchase your ticket before arriving.
  • Open your digital ticket before reaching the scanner.
  • Have student IDs ready when applicable.
  • Follow the Clear Bag Policy.
  • Leave prohibited items at home.
  • Use the entrance designated for your seating area.

All guests and bags are subject to applicable venue security procedures.


CLEAR BAG POLICY

A clear bag policy is enforced at all Hutto ISD athletic venues to enhance security and help expedite venue entry.

BAGS

Backpacks and large bags are not permitted.

  • Permitted exceptions include:
  • Clear bags meeting district requirements
  • Small clutch-sized bags
  • Child-care bags
  • Medical bags

 All bags, regardless of size, are subject to inspection before entry.

Binoculars

Binoculars are permitted at Hutto Memorial Stadium and are subject to inspection. Binocular cases are not permitted under the Clear Bag Policy.





STUDENT, CHILDREN & FAMILY ATTENDANCE

Hutto ISD wants athletic events to remain safe and enjoyable for students and families.

Kindergarten - 8th Grade Students

Students currently attending Kindergarten through 8th grade must be accompanied by a parent or legal guardian at all times while attending any Hutto ISD athletic event.

Students in this age group:

  • Should not be dropped off without a parent or legal guardian.
  • Will not be admitted when arriving alone or only with friends.
  • Must remain under the supervision of their accompanying adult at all times.

The accompanying adult is responsible for the student should an emergency or venue evacuation occur.

HUTTO ISD STUDENTS

Hutto ISD students must have their district-issued student badge/ID available for entry.

CHILDREN AGE 4 AND YOUNGER

Children 4 years and younger are admitted free and do not require an event ticket.


ACCESSIBILITY & ADA ACCOMMODATIONS

Hutto ISD is committed to providing an accessible and welcoming experience for all guests with disabilities.


SERVICE ANIMALS

Animals are not permitted inside Hutto ISD athletic venues except for qualifying service animals and service animals in training.

Service animals must remain under the handler's control and must generally be harnessed, leashed, or tethered unless doing so would interfere with the animal's safe and effective performance of its trained tasks or the individual's disability prevents use of those devices.

Animals whose sole function is providing comfort, therapeutic companionship, or emotional support do not qualify as a service animal under venue policy and Texas State law.

Guests planning to attend with a service animal may contact Guest Services before the event so staff can assist with accessibility needs.

  • Email: hhs.stadium@huttoisd.net


CONCESSIONS

Concessions are available at all Hutto ISD athletic events. The number of concession locations operating may vary depending on the event.

HUTTO ISD CONCESSIONS ARE CASHLESS

Accepted forms of payment include:

  • Debit Cards
  • Major Credit Cards

Cash and gift cards are not accepted.

OUTSIDE FOOD & BEVERAGES

Outside food and beverages are not permitted inside any Hutto ISD athletic venue. 

This includes personal beverage containers such as:

  • Yeti-style cups
  • Stanley-style cups
  • Tumblers
  • Bottles
  • Coolers

Water and other beverages are available for purchase at concession stands.


WEATHER & EVENT DELAYS

The safety of student-athletes, coaches, officials, staff, and fans is our highest priority.

If weather conditions require safety precautions, fans will receive instructions from event staff and/or the public-address system.

IF A VENUE IS EVACUATED

Teams will be directed to locker rooms while fans are instructed to leave the stadium and return to their vehicles.

Please:

  • Follow all PA announcements
  • Follow directions from event staff, security personnel, and law enforcement.
  • Do not remain in the seating area after evacuation instructions are issued.
  • Assist members of your party who may need additional help.
  • Remain alert for event updates and instructions regarding a possible resumption of play.


EMERGENCY PROCEDURES

In an emergency:

  • Remain calm and listen for public-address announcements.
  • Follow instructions from event staff, Hutto ISD Police, campus security, and local law enforcement.
  • Proceed to the nearest safe exit when directed.
  • Assist guests who may need help.
  • Do not attempt to enter restricted areas or return to the venue until authorized.

Emergency exits are clearly marked throughout Hutto ISD athletic venues.


FAN CODE OF CONDUCT

RESPECT THE GAME. RESPECT THE PEOPLE.

Hutto ISD and Hutto ISD Athletics are committed to providing a safe, welcoming, family-friendly environment for student-athletes, coaches, officials, staff, and fans. We ask everyone attending our events to demonstrate good sportsmanship and represent their school and community with pride.

Fans are expected to:

  • Cheer positively for their team.
  • Respect student-athletes from both schools.
  • Respect coaches and event staff.
  • Respect game officials and their decisions.
  • Avoid threatening, discriminatory, harassing, abusive, or disruptive behavior.
  • Follow instructions from event staff, security personnel, and law enforcement.
  • Remain in authorized spectator areas.

TEXAS LAW - SB 2929

Texas law permits a referee, judge, or other officials of certain school districts or UIL-sponsored athletic activities or competitions to eject a spectator for inappropriate behavior without first providing a verbal warning or requiring the behavior to continue.

VIOLATIONS

Guests who violate the Fan Code of Conduct or venue policies may be subject to consequences including:

  • Ejection without refund
  • Loss of ticket privileges
  • Revocation of season tickets
  • Removal from Hutto ISD property
  • Restrictions from attending future events
  • Law-enforcement involvement when appropriate

Hutto ISD reserves the right to refuse admission or remove guests whose behavior threatens the safety, security, or enjoyment of student-athletes, officials, employees, or other spectators.

REMEMBER:

Cheer loud. Cheer Proud. Show respect. Represent Hippo Nation the right way!


PROHIBITED ITEMS

To promote a safe environment and expedite venue entry, certain items are not permitted inside Hutto ISD athletic venues.

PLEASE LEAVE THE FOLLOWING ITEMS AT HOME:

  • Aerosol cans
  • Alcoholic beverages
  • Animals, except qualifying service animals
  • Backpacks
  • Large purses
  • Fanny packs
  • Printed-pattern plastic bags
  • Reusable grocery totes
  • Mesh or straw bags
  • Duffel bags
  • Large totes
  • Bags not permitted under the Clear Bag Policy
  • Balls
  • Balloons
  • Coolers
  • Fireworks or explosives
  • Frisbees
  • Glass Bottles
  • Cans
  • Illegal drugs
  • Inflatable objects
  • Laser pointers
  • Artificial noisemakers
  • Air horns
  • Whistles
  • Outside food or beverages
  • Skateboards
  • Roller skates
  • Skates
  • Hoveboards
  • Scooters
  • Stickers, decals, or adhesive items
  • Stremers
  • Confetti
  • Tobacco products
  • Vaping products and related paraphernalia
  • Tripods
  • Monopods
  • Selfie sticks
  • Umbrellas where prohibited by venue/event policy
  • Drones and other unmanned or remote-controlled aircraft
  • Weapons or items deemed dangerous under Hutto ISD policy
  • Two-way radios

SIGNS, FLAGS & PROMOTIONAL MATERIALS

Unauthorized signs, banners, posters, flags, and flagpoles are prohibited.

Materials displaying threatening, abusive, discriminatory, or otherwise prohibited content are not permitted.

Commercial marketing materials- including pamphlets, flyers, samples, or similar materials-require prior authorization.

Musical instruments and special spirit items must be coordinated with Hutto Memorial Stadium Management before the event.

Hutto ISD reserves the right to prohibit additional items when necessary for the safety and security of the event.


CAN'T MAKE THE GAME?

Follow the Hippos from wherever you are!

Select Hutto Athletics events may be available through the Hippos Sports Network.

Broadcasts availablity vareis by event.